Frequently Asked Questions

Everything you need to know about our luxury-inspired fragrances.

How are your fragrances so affordable compared to designer brands?

By eliminating the 'brand tax' and expensive celebrity marketing, we focus entirely on the quality of the juice. We use high-quality ingredients to create scents inspired by your favorite luxury brands at a fraction of the cost.

How long do the scents typically last?

Our fragrances are Eau de Parfum (EDP) concentration, which typically lasts between 6 to 10 hours. Longevity can vary based on individual skin chemistry and the specific scent profile.

What is your return policy if I don't like the scent?

We offer a 30-day satisfaction guarantee. If you aren't happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 90% full.

Are your products vegan and cruelty-free?

Yes, all products at The Essence Vault are 100% vegan-friendly and are never tested on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK. International shipping times vary by location but generally range from 7-14 business days.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options like Klarna and Clearpay for your convenience.